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Your first visit

A first visit without the guesswork

How to register, what to bring and what happens on the day, so you can walk in knowing exactly what to expect.

How it goes

Three stages, no surprises

A first visit takes about fifty minutes from check-in to leaving with a plan. Times below are an example morning.

01

Before you come

  • 10 min

    Register online or at the desk with your address and date of birth.

  • Any time

    Book your first visit by phone or online. Mention anything you would like to cover.

  • Day before

    We send a text reminder with the practice address and your time.

02

On the day

  • 9:20

    Arrive ten minutes early and check in at the desk or the screen by the door.

  • 9:30

    A short welcome check with a nurse: height, weight and blood pressure for adults.

  • 9:50

    Twenty minutes with your GP to talk through your health and any questions.

03

Afterwards

  • Same day

    Leave with a written plan and any follow-up booked at the desk.

  • Within a week

    Test results arrive by text, and we call if anything needs a closer look.

  • Any time

    Message the practice online for questions about your plan.

Patient information

The practical things, in one place

Registering, prescriptions, results and access. If your question is not here, the front desk is happy to help.

Registering

Anyone living in the Sunmere area can register. Bring a photo ID or a letter with your address, or register online.

Register online

Repeat prescriptions

Order online or at the desk. Most prescriptions are ready to collect from your pharmacy in two working days.

Order a prescription

Test results

We send results by text. If something needs a closer look, a clinician calls you to talk it through.

Call about results

Getting in and around

Both practices are step-free with an accessible toilet. Ask for a ground-floor room or a longer slot when you book.

Access at each practice

Interpreters

Phone and in-person interpreters, including sign language, are free. Tell us when you book so we can arrange it.

Ask for an interpreter

Your records and privacy

Your notes are kept private and shared only with people caring for you. You can ask for a copy at any time.

How we use your data
Questions

Asked at the desk every week

Short answers to the questions new patients ask most. Still wondering? Call 555-0142.

Do I need to register before my first appointment?

Yes. It takes about ten minutes online or at the front desk, and you can book your first visit the same day you register.

Can my whole family see the same GP?

What if I need to cancel?

Can I bring someone with me?

Do you see children without an appointment?

Is there parking?

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Registering takes ten minutes

Ready when you are

Register today and book your first visit for a time that suits your week.